Yes. We can provide detailed user manuals, installation videos, and online technical guidance. For large orders, we can also dispatch engineers to your site for technical support (terms to be negotiated separately).

We provide a warranty period for all products. During the warranty period, any quality issues caused by raw materials or workmanship will be repaired or replaced free of charge. We are committed to providing you with long-term technical support.

Yes, we can. With extensive experience in international trade, we can offer DAP, DDP, and other terms. We can act as your capable partner to arrange door-to-door shipping and handle destination customs clearance through our reliable freight forwarder agents.

For in-stock items, we can ship within 10 days. For regular orders, the typical production lead time is 30 days. The exact lead time depends on the order quantity and product complexity. We will confirm the exact delivery date with you before order confirmation.

We support multiple secure payment methods, including T/T (Bank Transfer), L/C (Letter of Credit). Specific terms will be clarified in the proforma invoice and contract.

The reference prices on our website are typically the unit price under EXW terms. The final quotation will be based on your order quantity, packaging requirements, destination, and chosen trade terms. We will provide you with a clear and detailed proforma invoice (PI).

For standard products, our MOQ is typically 1 unit. For customized orders, the MOQ depends on the specific processes and requirements. Please contact us to discuss your needs, and we will try our best to accommodate them.

Yes, definitely. OEM and ODM services are one of our core competencies. Please provide us with your detailed specifications, drawings, or samples. Our engineering team will evaluate them and provide you with a professional solution and quotation.

Absolutely! We warmly welcome potential clients and partners to visit our factory. Please schedule an appointment in advance so we can arrange for professional reception staff and technical presentations.

We operate a stringent quality management system with monitoring throughout the entire production process, from raw materials to finished goods. Our facility is ISO 9001 certified, and our products are designed to comply with international standards such as CE and RoHS. Relevant certifications are available for your review.

We are a professional manufacturer. Our in-house production base and R&D team in Wenzhou and Wuhan, China allow us to maintain effective management over product quality, production processes, and cost, enabling us to provide competitive products to our clients.